Experienced personnel available to perform in-country site surveys
 

Development of requirements documentation
 

Incorporation of customer-unique requirements into existing products

Complete system design, development, and testing
 

No Mikrotek-developed system has ever failed because Mikrotek personnel are totally responsible for all of these areas
 

Mikrotek utilizes the latest proven and tested IT assets available when designing and developing new products

Mikrotek personnel install all Mikrotek-developed products at the customer's site(s)
 

Mikrotek ensures all products function as designed and all systems are responsive for the users
 

Mikrotek performs all initial system database loads, and/or data conversions from existing systems during the installation process

Mikrotek supports all products it installs for a customer
 

A support period of 1-year comes with each product
 

The customer then makes the decision if they wish to continue the support
 

This concept controls the life-time cost of the system